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OUTSTANDING! , which is the first word I can say about this company. Austin, Joe & staff have made such an example of what a company should be. From the first meeting, which Austin was reassuring that our crawl space issue could be taken care of. They gave their word that they would “make it right” and they do! Appointments were kept. The staff was very professional & hardworking. When we have had questions or concerns they are a phone call away. We would recommend Dry Tek first & foremost.
My crawl space was full of water almost every time it rained, or when the snow was melting. We had a sump pump, but it was installed in such a way, that I had to pull out the hose from underneath the house and drag it as far as I could. I knew something had to be done but was not quite sure what to do, or who I should get to do it. The more I talked to people, the more confused I got. I had seen and heard ads for Dry Tek Environmental, but when I met Austin Ireland at the Home Show in Salisbury I made my decision. He was friendly professional, and came out to our home and did a complete analysis and inspection at no cost to us. He then outlined several options to consider, it was obvious he was a not a one size fits all kind of company. We made our choice, agreed on the price and the installation date. At this point, we were very happy. When it came time for installation, not only was I kept informed at all segments of the job, but they way over delivered what they said they would do. They said it would take two days, they had it done in one day. The workmanship was so good, I couldn’t really tell where they had worked in my yard and around my house. At the final inspection and walk through, I was amazed at the detail, and the quality of the work. It looked so good, I enjoy showing people the pictures of under my house. I went from being happy to extremely happy. Everything was executed flawlessly. Austin and company are the experts, who do amazing work, and I tell everyone you need to get this done, and you need Dry-Tek Environmental to get it done for you. Finally, a company that actually delivers what it says it will, and more….
When we had a problem with moisture in our crawl space Dry-Tek completely corrected the problem. We found them to be very professional and followed through on everything they promised. Austin and all the staff were very friendly and knowledgeable. Thank you so much!
Work was completed in just over a day. Clean upped all around under where the insulation was done.(material was cut to fit in our back yard) The next day a supervisor came out and went in the crawl space and took photos to show us how the work was done. He explained how the indoor unit worked which showed temperature and humidity. They also filed the warranty paperwork for us which we received via e mail the next day. They also said they will do a 30-day inspection. Extremely satisfied with the job and would HIGHLY recommend them to anyone who needs this type of work done.
Dry Tek, Austin Ireland and his crew are the most professional people that you could ever deal with, honest, smart, full of integrity and they don’t try to upsell you. Austin gave me a price for doing my crawl space and he said we were using 6 ml plastic for the job and I asked for a heavier plastic, he assured me that the 6 ml is all I needed. So there was no pressure to up sell the job, however, I did get them to install the system using 12 ml. Dry Tek was in and out in 2 days. From ugly to unbelievable…talk about the WOW factor…when Austin quoted the job he let me know that this would only take care of the moisture from the top of the barrier it wouldn’t resolve my water issue under the plastic…so I did the minimal and it did keep the water out except some seams in the plastic that had to be fixed with a higher grade tape…I notice the little bit of water on top of the barrier after a heavy rain and called Dry-Tek on a Saturday and thought I was going to leave a message for Monday when Austin picked up the phone and I told him what I found he had “MK” the supervisor on the job out to see what was happening that day….the WOW factor again…..Austin and MK advised me that I should consider putting in a mini drain field under the plastic with a sump pump that would and did take care of any and all moisture under my house….Dry Tek put the drain field in. It took them less than a day to do at a great price!!!! I have had water under my house for 13 yrs, except for NOW…no water….just a clean and bright crawl space that when it comes time for me to sell this house the next owner probably would pay more because of the care and shape of the crawl space let alone the house….Dry Tek gives up profits for customer satisfaction….they are a Diamond in the Rough….anybody that wants to talk to me about this experience I will take your call….Dry Tek has my number….Great Job Austin…..thanks for everything…
Wow! What a professional company from start to finish!!!! Dry-Tek is one of the most professional companies in customer service, reliability and quality of work that I have EVER encountered! From the moment I called Austin to the time the job was complete, I couldn’t have asked for a friendlier, more knowledgeable person than Austin and his staff. When Austin or any of his crew said they would be at the house, they were there in time to spare…always arriving a few minutes early. Austin provided me with several estimates and options from what I really needed to do through what would be above and beyond. He worked within my budget so that I could afford the model I most desired. His work crew and foreman were top notch as well! They were very knowledgeable and explained what they were doing each day. Every day after they were done working, I could go out in my yard and they left nothing behind. Everything had been cleaned up. You didn’t even know they were there! Even when they trenched in the pipe for the pump, the grass was placed on the side and put back exactly like it came out by hand. You couldn’t even see where they dug a trench. I would highly recommend anyone to use Dry-Tek! They are a one of a kind company who leaves no stone unturned and is very meticulous from start to finish. You will not be disappointed!
Very professional, from the time we call for the estimate, to references, to letting us see completed crawl spaces before we even dissident to go with this company. The Guys when they did the job were very friendly & professional. With this 3 days project, you could not tell they were even here all day working. They cleaned up even day! Even when the job was completed if we had questions – we got them answered in a timely matter. Awesome people to work with!!
They were wonderfully efficient. The “cleanup guys” were fantastic. They came on time, worked all day except for their lunch period. They were very hardworking and diligent. The work they completed was amazing. They also laid all the styrofoam and plastic and tape. A guy came by to pick up and take away all of the debris collected each day so there was no clutter left at my home. The electrician installed all of the necessary outlets for the dehumidifier and the sump pump. They sent a quality assurance guy 30 days later to ensure the equipment continued to perform optimally and to make any recommendations necessary. My crawlspace is magnificent. The difference is unbelievable. I used to be afraid to go down there. Now it’s actually a pleasant place to go. I would recommend this company and this service to anybody. I believe I got what I paid for. I am very satisfied their work.
The job they did on my crawl space is fantastic. The difference it made was instantly noticeable. I can not wait to see how it affects my utility bills. Austin is very professional and great to work with. You can tell that he is passionate about his job and is very true to his word. I highly recommend them for fixing your crawl space.